Influence Through Inquiry: The Art of Strategic Questioning
Transform your business conversations from transactional to truly impactful by mastering advanced questioning techniques that uncover needs and build lasting rapport.
What you’ll be able to do
- Formulate strategic questions to uncover critical information and hidden agendas.
- Utilize questioning techniques to guide conversations and influence decision-making.
- Apply inquiry-based methods to build rapport, trust, and stronger professional relationships.
- Master advanced questioning styles for effective negotiation and conflict resolution.
- Develop a personalized questioning framework for various business scenarios.
- Leverage inquiry to foster innovation, problem-solving, and team engagement.
Inside this course
3 sections · 15 activities · 4 hours total length
01Module 1: The Foundation of Strategic Inquiry
- Introduction to Strategic Questioning15:00
- The Psychology Behind Asking12:00
- Types of Strategic Questions18:00
- Exercise: Identifying Question Types20:00
- Quiz: Fundamentals of Inquiry5:00
02Module 2: Crafting Questions for Influence and Persuasion
- Questioning for Needs Assessment and Discovery18:00
- Guiding Conversations Towards Outcomes17:00
- Case Study: Influencing a Project Decision25:00
- Exercise: Developing a Questioning Strategy25:00
- Downloadable Resource: Strategic Questioning Framework5:00
03Module 3: Advanced Inquiry for Negotiation and Leadership
- Inquiry in High-Stakes Negotiations20:00
- Leadership Through Coaching Questions18:00
- Case Study: Resolving Team Conflict25:00
- Exercise: Role-Playing Difficult Conversations25:00
- Quiz: Advanced Applications5:00
About this course
Unlock the power of strategic questioning to lead, negotiate, and persuade with unparalleled effectiveness. This course transforms your communication, enabling you to uncover critical information and guide conversations toward desired outcomes.
Who this is for
- Managers and team leaders looking to improve their coaching and influence skills.
- Sales and marketing professionals seeking to better understand customer needs and objections.
- Negotiators and deal-makers aiming to achieve more favorable outcomes.
- Anyone in a client-facing role who wants to build stronger relationships and trust.
- Professionals looking to enhance their overall communication and persuasion abilities.
Before you begin
- Basic understanding of business communication principles.
- Willingness to practice and apply new questioning techniques.
- Internet access and a device to view course content.
- A desire to enhance your influence and communication skills.
Learner ratings
4.7 / 5 · Average learner rating
A few useful details
How will I learn?
Work through the course sections and activities in your Onlearn course player, at your own pace. Your progress is saved to your account.
Is this a subscription?
No. Each course is purchased separately with one payment.